shashwat p.
Private tutor in Dublin, Ireland
Education
Currently studying Masters in Information Systems from UCD College Dublin which includes Research, based on the collected information I have learned how to predict variables responsible for the success of an Organization. Worked as a Technical associate closely with business (US based) to understand the requirements and propose timely technical solutions for customer satisfaction. Possessing excellent interpersonal, communication skills with fluency in English (IELTS band 8.5, CEFR level C2), negotiation skills and most importantly inspire the customer to make a purchase. Having an enthusiastic and positive attitude and working hard to ensure that customers receive an excellent level of service.
Experience
1)Grofers India Private Limited Deputy Area Manager | Bangalore, India Jan 2016 – June 2016 - Created the front end of the website using the latest web technologies (angular js). - SPOC for store operations of multiple stores "dark stores" , handling retail store expansion in Bengaluru - Expertise in demand forecasting being a part of business analytics team and excellent skill sets in store auditing and inventory management - Responsible for business analytics, store operations, retail operations expansion and inventory management. - Handling retail store expansion in Bengaluru. 2) Sh. Guru Harkrishan College of Education Guest Lecturer | Haryana, India April 2015 – Jan 2016 - Lectures on customer satisfaction 3) Make A Difference City Team Lead | Chandigarh, India June 2011 – Dec 2015 - Leading the entire city with coordination across verticals for a volunteer driven organization 4) Sears Holdings India Technical Associate | Pune, India September 2012 – March 2015 - Part of business analytics team and troubleshooting business problems on a timely basis, requirement gathering and support for all the pricing applications of Sears Projects Undertaken: Project 1 Client: Sears Holding Corporation (USA); Area: Retail, Track: Pricing Applications Executed enhancements and testing of Sears and Kmart applications in order to incorporate any changes needed as per business requirements Performed an analysis of the current system and suggest changes needed to meet business requirements. Handled critical application in a 24*7 environment Project 2 Client: Sears Holding Corporation (USA); Area: Retail, Track: Pricing Applications Checked movement of all existing pricing application job scripts to SVN including several critical key scripts Performed a thorough analysis of business impact and also the functionality Well versed in analysis and verification of functionalities across applications in pricing portfolio Project 3 Client: Sears Holding Corporation (USA); Area: Retail, Track: Online Applications Worked as Business Analyst for the online pricing applications Carried out complete analysis of the current system and suggested changes needed to meet business requirements Well versed in interpreting business requirements and planning for implementation
Availability
Any day after 5PM
Can Meet
Up to 20 minutes away for no additional charge
Hobbies
Gymming Quizzing Socializing
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